PURPOSE
The purpose of this policy is to support a welcoming, inclusive, and safe environment at all Halton Hills Public Library (HHPL) locations. Library patrons and staff have the right to access library facilities without fear of harassment, physical harm, or undue distress. This policy outlines expected behaviours for all users and provides guidance on how library staff will respond to conduct that disrupts library operations or creates an unsafe or unwelcoming environment.
SCOPE
This policy applies to all individuals using HHPL spaces, including patrons, visitors, volunteers, and program participants, across all library locations.
DEFINITIONS
- Library Premises: All indoor and outdoor areas managed or controlled by HHPL.
- Shared Facility: A building or space operated in partnership with another organization. Currently, this refers to the Halton Hills Cultural Centre, which includes HHPL, Helson Gallery, John Elliott Theatre, and shared common areas.
- Unacceptable Behaviour: Any behaviour that interferes with the safety, comfort, or access of others, or violates library policies or laws.
- Vulnerable Adult: An adult who may be unable to protect themselves from harm or exploitation due to age, disability, or other factors.
Details
Expected Conduct |
While visiting HHPL locations, all individuals are expected to:
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Unacceptable Behaviour |
The following actions are examples of behaviours that are not permitted in the library:
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Enforcement and Consequences |
Library staff are authorized to respond to violations of this policy. Actions may include:
All enforcement will be carried out respectfully and fairly. Staff will explain the reason for any action taken, and every effort will be made to de-escalate situations when possible. HHPL values the cooperation of all community members in maintaining a welcoming, safe, and inclusive environment. |
Policy Name: Code of Conduct for Library Users
Number: BPM-14-021
Approved: May 28, 2025
Next Review: 2028